Pengaruh Komunikasi dan Beban Kerja terhadap Kinerja Karyawan di Hotel Chateau La Roque Margaux Prancis
DOI:
https://doi.org/10.51713/jotis.2026.61131Keywords:
Communication, Workload, Employee Performance, Chateau La Roque Margaux HotelAbstract
This study aims to analyze the influence of communication and workload on employee performance at the Chateau La Roque Margaux Hotel in France. The type of research used is quantitative research with primary data sources obtained through distributing questionnaires to hotel employees. The sampling technique used is total sampling of 60 respondents who were all employees of the Chateau La Roque Margaux Hotel in France. Data analysis was carried out through research instrument testing, classical assumption testing, and hypothesis testing using multiple linear regression analysis. The results of the study found out that (a) communication has positive and significant effect on employee performance, which means that the better the communication between employees and management, the higher the employee performance, (b) Workload has a negative and significant effect on employee performance, so that the higher the workload received by employees, the employee performance tends to decrease, (c) Simultaneously, communication and workload have a significant effect on employee performance. (d) The communication and workload variables together explain 57.2% of the variation in employee performance, while the remaining 42.8% is influenced by other factors outside this study, (e)The variable that has a dominant influence on employee performance is communication with a beta coefficient value of 0.510, while the workload variable has a beta coefficient value of -0.288. This study emphasizes the importance of effective communication management and balanced workload management in improving employee performance at the Chateau La Roque Margaux Hotel in France.
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